Basic Coverage
Want just a little bit of help? Basic may be all you need.
Each system covered with Basic Coverage includes all of the following at no extra cost:
Access to Omni-channel ticketing system and applications
Automated Windows (or Linux), 3rd Party Application and Windows Driver Patching
Real-time Security Event Monitoring
Real-time System Performance Monitoring
Anti-Virus Licenses and Monitoring
Unlimited Remote Diagnostics & Support
Do you have an onsite server?
Managed Next Generation Firewall with secure WiFi
Server Support & Onsite Backups, up to 1 server
PerformiCare
Our top of the line suite of services, all of Basic plus:
Each system covered with PerformiCare includes all of the following at no extra cost:
Up to 4 hours onsite support per month, non-rollover (within the Dayton metro region)
Customized Workstation Monitoring
Offsite Server Backups
8x8 Phone System support
Security and Vulnerability Protection
Discounted Hourly rate for projects
Additional Available Services:
These services can be added for an additional monthly cost:
Workstation Backups
Office 365 Backups
Fully monitored Managed Detection and Response (MDR)
Email Security and Protection (Anti-spam, Anti-phish, etc)
Cyber Security Training Licenses and Management