Basic Coverage
Want just a little bit of help? Basic may be all you need.
Each system covered with Basic Coverage includes all of the following at no extra cost:
Access to Omni-channel ticketing system and applications
Automated Windows (or Linux), 3rd Party Application and Windows Driver Patching
Real-time Security Event Monitoring
Real-time System Performance Monitoring
Anti-Virus Licenses and Monitoring
Unlimited Remote Diagnostics & Support
Do you have an onsite server?
Managed Next Generation Firewall with secure WiFi
Server Support & Onsite Backups, up to 1 server
PerformiCare
Our top of the line suite of services, all of Basic plus:
Each system covered with PerformiCare includes all of the following at no extra cost:
Up to 4 hours onsite support per month, non-rollover (within the Dayton metro region)
Customized Workstation Monitoring
Workstation Backups
Offsite Server Backups
8x8 or Microsoft Teams Phone System support
Security and Vulnerability Protection
Discounted Hourly rate for projects
Quarterly Lunch and Learns or State of IT Executive Briefs
Additional Available Services:
These services can be added for an additional monthly cost:
Office 365 Backups
Fully monitored Managed Detection and Response (MDR)
Email Security and Protection (Anti-spam, Anti-phish, etc)
Corporate Cyber Security Training